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Latest News

Welcome To Hillsborough Medical Practice

Our aim is to keep all our patients up to date with what is happening in the practice! Please find some useful information below:

TRIAGE TIMES

Due to growing pressures, from February 2019, the reception team will only acccept calls for urgent appointments on the triage line between 8.30am and 9.30am.  The Doctor will ring the patients back and will offer appointments for the morning ahead only. Patients must be available to attend for an appointment on the day that they have rang the triage line.

Only phone calls which are in relation to medical emergencies will be excepted after the triage service has ended for the day.

Appointments

Due to pressure on appointments, please not that each Doctors appointment is only 10 minutes long. If you have multiple issues to discuss, please arrange a double appointment or be prepared for the Doctor to suggest a follow up appointment. Many thanks for your co-operation.

NI DIRECT

Check out the A - Z illnesses and conditions/symptom checker provided by NI Direct Government Services. Click on the link below to find out more information about what they offer.

https://www.nidirect.gov.uk/information-and-services/health-and-wellbeing/illnesses-and-conditions

Hayfever

There are many hayfever medications available over the counter from you pharmacist and other retail outlets. Please find further information below:

HayfeverHayfever

New Practice Manager and Finance Manager 

We are delighted to introduce our new Practice Manager, Rachael and our new Finance Manager, Donna! Rachael has been with the practice for over 2 years and Donna has been with the practice for over 9 years. They are both very excited with  

Farewell Cathy (Practice Manager)

We are sad to see Cathy leave the practice after over 20 years! We wish you all the best with your retirement. Enjoy! 

Welcome Practice Nurse Jones

We are delighted to welcome Nurse Elaine Jones to our team. She is taking up the position of Practice Nurse in September 2019 so you may meet her for your asthma or diabetic reviews in the future! Nurse Jones will also be running smear clinics and baby vaccination clinics.

Telephone System

The launch of our new telephone system happened during May 2018 has went fantastically! We have received some lovely feedback from patients about this change. We are pleased that our aim to make our system more effective and efficient is working! Please remember to press option 1 when you are looking to order a repeat prescription, option 2 to book an appointment and option 3 for anything else. We look forward to developing our phone system even more in the future to help ease our patient journey throughout the practice.

Training Days 

Please visit our "Opening Time" tab to view the afternoons that the practice is closed for training. During this time you can contact LaganDoc on 02892 602204 while we are closed for training if you require medical attention or advice. 

Health News from the BBC and the NHS

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