OUR OFFICE TEAM
Our highly skilled office team help to navigate your care pathway at the surgery. Gillian is our Office Team Leader and is supported by: Charmian, Denise, Karen, Alison, Nicola, Senga, Gemma, Leigh & Lindsay.
Our office team provides an important link for patients with the practice and are your initial contact point for general enquiries. They can provide information on services and results and direct you to the right person depending on your health issue or query. Our office team make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries,, dealing with patient records and carrying out searches and practice audits. All our team members are highly trained to help our patients with their queries. Other tasks that the team carry out include helping manage the vast amount of paperwork required to run a GP practice which include dealing with insurance reports and managing vaccination schedules.